Effective date: December 14, 2025

Terms & Conditions — Few Understand Marketing

Welcome to Few Understand Marketing (“we,” “our,” “us”). By accessing or using fewunderstandmarketing.com (“the Site”) or purchasing any of our digital marketing services (“Services”), you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully.

If you do not agree with these Terms, do not use our Site or Services.

1. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not:

  • Violate any applicable local, state, national, or international laws

  • Infringe on the rights of others

  • Interfere with or disrupt the Site’s functionality, security, or servers

We reserve the right to terminate access to the Site for anyone who violates these Terms.

2. Services Provided

Few Understand Marketing provides digital marketing services, which may include:

  • Branding and design

  • Social media management

  • Content creation

  • Website development

  • Paid advertising

  • SEO services

  • Marketing strategy and consulting

The exact scope of services is defined in your proposal, contract, invoice, or onboarding documentation.

3. Payments & Billing

All services must be paid according to the terms stated in your agreement or invoice.

You agree that:

  • All payments are due upfront unless otherwise outlined in writing.

  • Late payments may result in delayed or paused services.

  • Retainer-based services renew automatically unless canceled under the cancellation rules below.

We reserve the right to use third-party processors for payment handling.

4. Refund Policy

Because our work involves custom strategy, time, design, content, and execution, all sales are final unless explicitly stated otherwise in your contract.

Refunds are only issued if:

  • A written agreement guarantees a specific refund term, or

  • A billing error occurs on our part.

We do not provide refunds for:

  • Partially completed marketing campaigns

  • Time already spent on strategy or deliverables

  • Client delays or failure to provide necessary content

5. Client Responsibilities

To deliver successful campaigns, you agree to:

  • Provide accurate information, brand assets, and approvals in a timely manner

  • Grant access to platforms necessary for performing our services

  • Avoid any actions that could hinder or delay agreed-upon work

We are not responsible for delays caused by the client’s failure to provide required materials.

6. Intellectual Property

What belongs to you:

  • Your business name, branding, logos, and existing assets you supply.

What belongs to us:

  • Our website content

  • Our proprietary methods, strategies, templates, and internal tools

  • All creative assets we produce until payment is completed

Upon full payment, rights to deliverables transfer to you unless your agreement specifies shared usage or licensing.

We may showcase non-confidential work in our portfolio unless you request otherwise in writing.

7. Confidentiality

We treat all client information, login credentials, business data, and marketing strategy as confidential.

We will not share or sell your information except as required to perform contracted services or as required by law.

Please refer to our Privacy Policy for full details.

8. Third-Party Tools & Integrations

You acknowledge that many marketing services require integration with third-party platforms such as:

  • Meta (Facebook/Instagram)

  • Google

  • TikTok

  • Email marketing tools

  • Analytics platforms

  • Website hosts or CMS systems

We are not responsible for:

  • Outages or downtime caused by third-party platforms

  • Policy changes or account suspensions by third parties

  • Billing charges from third-party providers

You are responsible for maintaining your own accounts and ensuring compliance with those platforms’ terms.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for incidental, indirect, or consequential damages, including loss of revenue, data, or business opportunities.

  • Marketing results (traffic, leads, conversions, revenue) cannot be guaranteed due to factors outside our control.

  • You agree that your maximum remedy, if any, shall not exceed the amount you paid for services in the prior 30 days.

10. No Guarantee of Results

All marketing depends on variables outside our control (market conditions, algorithms, competition, budget, client follow-through, etc.).

We do not guarantee:

  • Sales increases

  • Lead volume

  • Ranking improvements

  • Algorithm stability

  • Return on investment

We guarantee only the delivery of contracted services using industry-standard best practices.

11. Service Changes & Availability

We reserve the right to modify, pause, or discontinue services at any time, including access to the website or administrative tools.

If services are discontinued, clients will receive advance notice when practical.

12. Termination of Services

Either party may terminate an agreement with written notice.

Upon termination:

  • Work already completed must be paid in full

  • No refunds are provided for work already performed

  • All open invoices must be settled before transfer of any deliverables

We may terminate immediately if a client is abusive, fraudulent, or violates these Terms.

13. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.

Any disputes shall be resolved in Palm Beach County, Florida.

14. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with the new effective date.

Your continued use of the Site or Services constitutes acceptance of the updated Terms.

15. Contact Us

For questions about these Terms, please contact:

Few Understand Marketing
Email: connect@fewunderstandmarketing.com
Phone: 561-944-3244
Website: fewunderstandmarketing.com